Bug Reports

Help us improve RUNSTR by reporting bugs and issues. Your feedback makes our platform better for everyone.

Report a Bug

Bug Reporting Guidelines

  • Be Specific: Provide as much detail as possible about the issue, including what you were doing when it occurred.
  • Include Steps: List the exact steps needed to reproduce the bug so our team can investigate.
  • Screenshots Help: If possible, include screenshots or screen recordings to illustrate the problem.
  • Check First: Before reporting, check if the issue has already been reported in our community channels.
  • One Bug Per Report: Submit separate reports for different issues to help us track and resolve them efficiently.
  • Update Your App: Make sure you're using the latest version of RUNSTR before reporting bugs.
  • Security Issues: For security-related bugs, email urgent@runstr.club directly instead of using this form.
  • Be Patient: We review all reports carefully and will update you on the status of your submission.